How to create a FTP account in cPanel?

Created by Ankit Suryawanshi, Modified on Wed, 13 Sep 2023 at 08:51 PM by Ankit Suryawanshi

The article guides you through the process to create a FTP account in cPanel.


Step 1: Log in to cPanel.

Step 2: Click the FTP Accounts button in the Files section.

Step 3: In the Add FTP Account section, fill in the fields as needed. Below is a brief description of the options.


OptionDescription
Login:Enter the username you want to use; it will be combined with your primary domain name to create the full username. For example, if you enter myname in this field, the FTP Username will be: myname@example.com
Password:Enter a strong password in this field. Need help creating a secure password? Use the Password Generator button, or see our full guide on Password Strength and Security.
Password (Again):Enter the same password here, to confirm the spelling.
Strength:This field tells you how secure your password is. Strength levels range from Very Weak to Very Strong
Directory:When you create an FTP account, it is limited to the directory you set here. To give them full access to your file system, just enter a forward slash, like this: /

To give limited access to your website files to an FTP account, enter public_html. Or as you name the FTP account it will try to automatically restrict access to public_html/username

Quota:You can limit the amount of space an FTP user can use here, or set them to Unlimited.


Step 4: Click the Create FTP Account button. You will then see a message stating “Account Created“.


If you still face any issues, please create a ticket with us at https://customer.hivium.com.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article