How to create a FTP account in cPanel?

Created by Ankit Suryawanshi, Modified on Wed, 13 Sep, 2023 at 8:51 PM by Ankit Suryawanshi

The article guides you through the process to create a FTP account in cPanel.


Step 1: Log in to cPanel.

Step 2: Click the FTP Accounts button in the Files section.

Step 3: In the Add FTP Account section, fill in the fields as needed. Below is a brief description of the options.


OptionDescription
Login:Enter the username you want to use; it will be combined with your primary domain name to create the full username. For example, if you enter myname in this field, the FTP Username will be: myname@example.com
Password:Enter a strong password in this field. Need help creating a secure password? Use the Password Generator button, or see our full guide on Password Strength and Security.
Password (Again):Enter the same password here, to confirm the spelling.
Strength:This field tells you how secure your password is. Strength levels range from Very Weak to Very Strong
Directory:When you create an FTP account, it is limited to the directory you set here. To give them full access to your file system, just enter a forward slash, like this: /

To give limited access to your website files to an FTP account, enter public_html. Or as you name the FTP account it will try to automatically restrict access to public_html/username

Quota:You can limit the amount of space an FTP user can use here, or set them to Unlimited.


Step 4: Click the Create FTP Account button. You will then see a message stating “Account Created“.


If you still face any issues, please create a ticket with us at https://customer.hivium.com.

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